About Prime Boiler Services

At Prime Boiler, we embody the belief that everything rises and falls on leadership. We specialize in implementing full lifecycle solutions that address the generation, transport, and utilization of heat and steam. But our commitment extends beyond these services – we cultivate dynamic leadership solutions that propel businesses to new heights.

We raise the bar

Our business is built by Canadians who understand the need for reliable boiler systems when every minute of downtime counts. We take full ownership of every aspect of our craft and take pride in what we do – using our collective expertise to maximize steam and heating solutions through new builds, rentals, replacements, repairs, and maintenance.

Prime tech inspecting boiler
Prime employees assessing systems

We’re driven by our mission

Steam and heat management has grown incredibly complex over the years for every industry. Our ethos has helped shape the essence of who we are and what we do, enabling us to deliver more efficient and reliable solutions for our customers across North America.

We deliver confidence

No matter the scope, we are here to help facilities and businesses operate with confidence. A critical way we do this is by protecting our workplace, teammates, and the communities we call home with every action we take.

Prime staff helping customer

Strong Culture Creates Success

Our North Star

Our mission, vision, values, and culture are all unique, but together form our North Star – a guiding light that focuses our collective purpose. Together, these define who we are and inspire every step we take, shaping a unified path towards excellence in all we do.

We seek to provide quality steam and heating solutions that promote local growth and bring mutual success.

Safety First

Safety

Working from a mindset where each individual is responsible for the physical and psychological safety of all.

Hands high-fiving representing teamwork

Teamwork

Building trust by interacting with integrity and respect.

Empowered people

Empowerment

Developing our people by providing them with the opportunity to develop goals, make decisions and urgently solve problems with accountability and authority.

Passion icon

Passion

Enthusiasm for our people, products and services.

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Satisfaction

Exceeding client expectations by being innovative solution providers.

Culture

Our culture is built on reliability, transparency, and teamwork, and we’re driven by a commitment to extreme ownership that permeates every level of our organization. We embrace continuous development, empowering our team through a dedicated centre that offers diverse modalities, including workshops, seminars, and coaching. For those looking to grow their skillset and career, and for those looking to find a dedicated partner, Prime Boiler is a partner and employer of choice.

Empowering our leaders

Nowadays, public safety measures can change on a whim. Trying to stay on top of things on a daily basis, let alone implement the latest directives, can become a dizzying exercise. At Prime, we’re using everything we have in our arsenal to provide our clients with the best steam and heating solutions to ensure business continuity. That includes imparting our team members with the leadership skills they need to succeed.

Leadership at Prime

Leadership at Prime is defined as the ability to support others in working together as a team. It’s the commitment our leaders make, day in and day out, which push them to take on concrete actions that lead to positive change.

Training

Prime Boiler’s development centre offers an array of different modalities, including workshops, seminars, and team and individual coaching, to foster leadership capabilities on the field, in the workplace, and the community.

Community

A large part of our success at Prime Boiler Services can be attributed to the winning partnerships we’ve made over the years with various community leaders, foundations, initiatives and professional associations.

Prime in the community

You’ll find Prime active in each community we live and work in, including Red Deer, Calgary, Nisku/Edmonton, Grande Prairie and Port Coquitlam.

Prime volunteers

Over the years, Prime has volunteered for a variety of deserving community organizations, local safety committees, political groups, special community events, schools, kids’ sports and health organizations, including:

Prime Hand Sanitizer Logo

Prime Helping Hands community initiative

These days, we all have a part to play when it comes to reducing the spread of germs. That’s why we’re donating 1 litre of Prime hand sanitizer to local organizations for every order of 20 litres we produce, organizations such as the Red Deer Food Bank and the Ronald McDonald House in Red Deer.

Careers with Prime Boiler

At Prime Boiler, we’re devoted to nurturing the top talent in the field. You’re talented, but we can take you further. As part of the Thermogenics group of companies, we have opportunities across North America.